Frequently Asked Questions (FAQs)

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Have questions about getting started at Peak College? You’re not alone—and we’re here to help. Whether you’re wondering about admissions, financial aid, program delivery, or student support, our Frequently Asked Questions page is designed to give you clear, helpful answers as you plan your next step. If you don’t find what you’re looking for, our friendly team is just a call or click away.

Enrolling

How long is the program?

At Peak College, program lengths vary depending on the course you choose — but all are designed to get you career-ready in less time than traditional programs.

Personal Support Worker: 400 hours theory, 300 hours practicum
Developmental Services Worker: 990 hours theory, 250 hours practicum
Food Services Worker: 260 hours theory, 140 hours practicum
PSW Bridging: 195 hours theory, 155 hours practicum

Are the courses approved by NACC and the Ministry of Colleges and Universities (MCU)?

Yes — our Personal Support Worker (PSW) Program at Peak College is approved by the National Association of Career Colleges (NACC) and registered under the Ministry of Colleges and Universities (MCU) as a licensed private career college in Ontario.

This ensures your training meets provincial standards and is recognized by employers across the healthcare sector.

Our Developmental Services Worker (DSW) and Food Services Worker programs are approved by the Ministry.

For more information about our accreditation and approvals, feel free to contact info@peakcollege.ca.

Do I need a high school diploma?

Yes — you generally need an Ontario Secondary School Diploma (OSSD) or equivalent to enroll at Peak College.

For help determining your eligibility, contact info@peakcollege.ca — we’re happy to guide you through the process!

Is there an entrance test?

If English is not your first language, you may need to complete a Literacy Test, which is taken at the College’s location.

Do I need immunization, police check, or CPR/First Aid before starting?

Yes — most placement facilities require you to have:

● Up-to-date immunization records (including COVID-19 vaccine and flu shot during Fall and Winter)
● Police check with Vulnerable Sector Check
● Current CPR & First Aid certification

COVID-19 vaccination is mandatory and should already be completed before you start your program, as it’s required by many healthcare facilities.

We recommend collecting and completing your other placement requirements as early as possible, following these timelines:

● Full-time students — within 1 month of registration
● Part-time (evening) students — within 2 months of registration
● Part-time (weekend) students — within 3 months of registration

Starting early ensures there are no delays when it’s time to begin your placement.

For guidance and submission details, contact the Placement Team at placement@peakcollege.ca

Will I be eligible to work in long-term care or hospitals after taking the PSW course?

Yes — after successfully completing your Personal Support Worker (PSW) program and placement, you’ll be qualified to work as a PSW in a variety of healthcare settings, including:

● Long-term care homes
● Retirement residences
● Community and home care services
● Some hospital support roles

Your training is aligned with industry standards and meets the requirements set by employers and regulatory bodies in Ontario.

For more information about career opportunities and job search support, contact our team at info@peakcollege.ca.

Can I work part-time as a PSW while I study?

While you can work part-time during your studies, you won’t yet be able to work as a fully certified Personal Support Worker until you complete your program and receive your NACC certification — which you’ll earn here at Peak College. Many students choose part-time roles in related fields to gain experience, but we encourage you to ensure any job fits around your class schedule so your studies remain your top priority.

How much is tuition?

Peak College tuition is competitive and inclusive, designed to give you exceptional value as you invest in your future career.

PSW Tuition covers more than just classes — it includes:

● Hands-on training with modern healthcare equipment.
● Clinical placement coordination and supervision.
● Learning materials and access to student resources.
● Ongoing support from dedicated faculty and staff.
● All Books
● Scrubs/ Uniform
● First attempt for NACC exam
● Name Badge and ID card
● NACC Printed Reviewer

We also offer flexible payment options, including monthly installment plans, making education more accessible for everyone.

To learn more about what’s included and how you can start your journey affordably, visit our Payment Options page or speak with our admissions team today.

How do monthly instalments work?

We understand that investing in your education is a big decision. That’s why at Peak College, you can pay your tuition in flexible monthly instalments:

1. Affordable Down Payment
Begin with a low up-front payment—typically 25% of your total tuition—required before classes start.

2. Fixed Monthly Payments
The remaining tuition is divided evenly over the duration of your program. For example, in a 6‑month program, your balance will be paid in six equal monthly payments.

3. Interest-Free Option
Our standard installment plan is interest-free, ensuring you only pay for your tuition— not finance charges.

4. Flexible Adjustments (with notice)
Need to adjust your plan? With advance notice, we can revise your schedule or accommodate a one-time payment change.

To see sample payment schedules for specific programs and to sign up, please visit our Payment Options page or contact your Admissions Advisor for personalized support.

How is the program delivered?

At Peak College, our programs are designed to prepare you for real-world healthcare careers through a blended/ hybrid and hands-on learning experience:

Classroom Learning (Online)
You’ll gain essential knowledge and theory through online classes taught by experienced instructors.

Classroom Demonstration (In-person)
Put theory into action in our fully equipped simulation labs, where you’ll develop and practice clinical skills in a safe, supportive environment.

Placement
Finish strong with supervised, on-the-job training in real healthcare settings — hospitals, long-term care, or community facilities — giving you valuable work experience and confidence.

For full details on delivery modes and upcoming schedules, visit our Programs page or contact
our Admissions Team.

When is the next intake?

At Peak College, we’re committed to helping you start your journey as soon as possible—our programs feature monthly intakes (for full-time only), so you can begin when it suits your schedule.

● New classes start every month for full-time and flexible entry dates for part-time students, giving you flexibility to enroll at a time that works for you.
● Intake deadlines and program-specific start dates are listed on each Program page.
● Once you’re ready, simply submit your application and speak with an Admissions

Advisor to confirm your start date, orientation timing, and next steps.

Visit our Programs page to view upcoming start dates — or contact our Admissions Team today to help you plan your enrollment!

How can I make payments?

We offer several convenient ways to pay your tuition and fees:
Debit card
Credit card (Visa, Mastercard) with 3% fee
Cash (in person)
E-transfer — send to payment@peakcollege.ca

For payment instructions, TUIO login details, or to confirm your balance, email us at payment@peakcollege.ca.

How do I pick up the books, what materials should I have?

You can pick up your books and learning materials from the College office during regular office hours. You’ll be notified by email when your materials are ready, usually before your first day of class.

Make sure to bring proof of payment (if required).

For questions about book pickup or required materials, contact info@peakcollege.ca or visit the office during regular hours.

Can I submit my Covid-19 vaccine record from my home country?

Yes you may, for as long as it has the QR code for verification.

Placement

What job support or placement help do you provide?

At Peak College, we’re committed to helping you succeed beyond the classroom.

As part of your program, we arrange and coordinate your clinical placement, giving you valuable hands-on experience in real healthcare settings — a key step in building your resume and confidence.

We also provide a personalized job search support (per need basis/ optional), including:

● Resume and cover letter tips
● Interview preparation guidance
● References and verification of your training for employers

While we can’t guarantee employment, we equip you with the skills, experience, and support to confidently enter the workforce.

For more information, contact our team at placement@peakcollege.ca.

What are the placement documents and requirements?

Completed NACC Medical Report Form and attachments (laboratory result and proof of vaccination records with flu shot during fall and winter)
Covid-19 Vaccination Certificate (at least 2 doses)
Police Vulnerable Sector Check
First Aid/ CPR Level C
Mask Fit Certificate
Basic Life Support Certificate
Tuition Account Fully Paid.

For assistance, contact the Placement Team at placement@peakcollege.ca.

To submit documents, use this Google Form – https://bit.ly/PCPlacementForm

How long is placement?

The length of placement depends on your program.

For the Personal Support Worker (PSW) Program, placement is approximately:
300 hours total, completed in both community and facility settings.

Your exact schedule and facility assignment will be coordinated by the Placement Team.

If you are an Internationally Educated Nurse (IEN), Health Care Support Worker (HCSW), or hold other relevant accreditations — such as practicum experience, elderly care, Personal Support Worker (PSW) training, or at least one year of caring for elderly individuals in Canada — you may be eligible to receive up to 100 hours of placement credit. To qualify, you must submit all required documents, including your certificate of employment, transcript, diploma, and other supporting records.

For details, contact: placement@peakcollege.ca

How soon can I start my placement?

You can begin your placement once you have completed all required theory classes, passed your classroom demonstration assessments, submitted all necessary placement documents, and ensured your tuition balance is paid in full. Placements are scheduled by our Placement Team based on facility availability and your program’s timeline.

To check your readiness and next steps, contact: placement@peakcollege.ca

Note: Placement typically begins a few weeks after completing requirements, but actual
timelines may vary depending on facility schedules and other factors.

What should I do while waiting for my placement?

While waiting for your placement to begin, here are a few things you can focus on:

● Stay in touch with the Placement Team — monitor your email regularly for updates or additional instructions.
● Prepare your placement materials — make sure your uniform, name badge, and Skills Passbook are ready.
● Review your skills and notes — refresh your knowledge and practice key skills to feel confident when you start.
● Review for your NACC exam – it’s never too early or too late to review so that you’ll pass the NACC exam on your first try.
● Plan your schedule — ensure you’re available and able to commit to the placement hours once assigned.
● Reach out if you have questions — the Placement Team is here to support you: placement@peakcollege.ca

Waiting times can vary depending on facility availability but staying prepared and responsive helps everything move smoothly.

Which facility will I be assigned to?

Placement facilities are assigned by the Placement Team, based on availability, program requirements, and agreements with our partner sites.

We work to match you with a facility that meets your learning needs and provides the required hours and experience for your program.

For more information about potential placement sites or to discuss special circumstances, contact the Placement Team at placement@peakcollege.ca.

Note: Facility assignments are not guaranteed to be in a specific location and may vary
depending on partner schedules and capacity.

How fast can I start my placement once my documents have been submitted?

Your placement can only be scheduled after you have fully completed your theory classes and submitted all required placement documents. Once these are complete, the Placement Team will begin coordinating with partner facilities near your home address.

To avoid delays, students are encouraged to start collecting and completing their documents early, based on their class schedule:
● Full-time students: start within 1 month of registration
● Part-time (evening) students: start within 2 months of registration
● Part-time (weekend) students: start within 3 months of registration

Important: Students must already have a valid COVID-19 vaccination upon admission, as most facilities require this for placement. Also, ensure that your tuition balance is fully paid.

Since the facility search is based on your home address, please ensure that the address we have on file is accurate. If your home address has changed, notify us right away by emailing Ruby Suguitan at ruby@peakcollege.ca.

For help with your placement timeline or documents, contact the Placement Team at placement@peakcollege.ca.

Note: While we aim to place students promptly, we appreciate your flexibility as we coordinate with our healthcare partners.

What placement materials do I need?

Before starting your clinical placement, make sure you have:

Skills Passbook
Uniform and name badge
Any additional documents requested by the placement facility

Your Placement Team at placement@peakcollege.ca can guide you on specific requirements for your assigned facility.

NACC Exam Booking

How do I book my NACC exam?

To book your NACC exam, email Ara Ledesma at ara@peakcollege.ca.

Make sure you’ve:
● Completed all coursework and placement
● Submitted your completed Skills Passbook
● Tuition fees are fully paid

Exams are done in-person at the school.

General

What are the Office Hours? Hours of Operation?

Our Office Hours are:
Monday to Thursday — 9:00 AM to 5:00 PM
Saturday — 9:00 AM to 4:00 PM

The office is closed on Fridays, Sundays, and statutory holidays.

For assistance outside these hours, you can email us at info@peakcollege.ca, and we’ll get back to you on the next business day.

Graduation and Alumni

How can I get a copy of my transcripts?

To request your official transcripts, email Ara Ledesma, Office Manager, at ara@peakcollege.ca with your full name, program, and graduation year.

A small processing fee may apply. Please allow 5–10 business days for processing.

How can I get a certificate of completion?

To request your Certificate of Completion, simply email Ara Ledesma, Office Manager, at ara@peakcollege.ca.

Please include:
● Your full name (as enrolled)
● Program title
● Completion or graduation date

Most certificates are processed and issued within 5–10 business days.

Take the First Step and Speak to Us About your New Career.

What Our Students Say

I am immensely privileged and a proud student of the Peak Healthcare College in Toronto, the best college from every aspect, standard quality of teaching, highly professional teachers, affordable, course completion within the time frame, very friendly and encouraging environment either in the class or in the placement. Honestly, highly recommended college from my best experience. Overall, it is one of the leading colleges which produces a large number of very efficient, competent and compassionate PSWs in the field of healthcare.

Samjhana K C

★★★★★

Peak Healthcare College didn’t just teach me the technical skills of a PSW. It taught me compassion, patience, dignity, and confidence. I’ve learned how to care for others, but most importantly, I’ve learned to believe in myself.

Chisom Lorita Ozuah

★★★★★

I chose this school after hearing great things about it from others. The reviews were really positive, and the program seemed like a good fit for me. I learned so much not just the caregiving skills, but also how to be more confident and compassionate with people.

Raymond Ortico

★★★★★